Supplier of the Year Award
Suppliers play a vital role in public procurement. This role recognises their vital contribution ‒ irrespective of the size or shape of organisation involved. It celebrates effective and successful partnership between buyers and suppliers and a unified approach to delivering outstanding public services.
Sector: Private or Voluntary Sector with Public Sector endorsement
Timescale: A GO Awards submission in this category must cover activity during the period January 2024 to June 2025.
Entry Questions
Background
Please provide background detail about the organisation submitting an entry for this Award, including its size (headcount/turnover/legal status) (This answer will not be scored)
Challenges & Overcoming Barriers:
Describe the most significant challenges your organisation has faced in delivering services to the public sector. How did you overcome them and what impact did this have on your customers and end users?
Collaboration & Partnership Working:
How have you worked collaboratively with public sector organisations or other stakeholders to enhance service delivery? Provide specific examples of how these partnerships have contributed to improved outcomes.
Innovation & Best Practice:
What innovative approaches or best practices has your organisation implemented to drive efficiency and improve performance? How have these benefited your customers and the wider community?
Demonstrating Value & Added Benefits:
In what ways has your organisation gone beyond expected service delivery to provide additional value? Highlight key initiatives or actions that have resulted in greater efficiency, improved customer experience, or enhanced public service outcomes.
Performance & Measurable Outcomes:
How do you measure success and what tangible outcomes demonstrate the effectiveness of your services? Include any metrics, case studies or testimonials that illustrate your impact.
Sustainability & Future Growth:
How does your organisation ensure long-term sustainability in public sector procurement? What steps are you taking to continue delivering excellence and adapting to future challenges?
Entry Questions
Background
Please describe the procurement exercise that was undertaken and to whom the contract is being delivered. Please include details of why the procurement was undertaken, the aims and deliverables that were desired and the critical success factors to successful delivery. (This answer will not be scored)
What level of market engagement/market scoping was undertaken, whether within your own organisation or with end users, potential providers or any other interested groups (e.g. third sector, voluntary sector, etc.) to determine the best route to market and the outcomes that were achievable and whether this helped you to determine the best procurement route to take.
Please describe any barriers to success that you encountered, whether at pre-market engagement, during the procurement exercise or at implementation of the contract and explain how these were overcome.
Please explain what outcomes have been achieved to date, since the commencement of the contract and whether these match the deliverables anticipated at the outset. (Please include empirical evidence to support your answer)
In what areas has the contract exceeded the expectations of the authority, stakeholders and/or end users, such as through innovation or social/environmental initiatives, delivering over and above the core requirement. (Please provide evidence to support this)
